Creating future of finance with ING

Designing innovation methodology and approaches at ING

PACE is an innovation methodology which combines the best of lean startup, design thinking and agile. It’s how ING creates new products and services that make the lives of their customers just a little bit easier. 

The team at the ING innovation centre brought in NextGenners, alongside the Innovation Boosters and Board of Innovation to infuse entrepreneurial practices into their ways of innovating. 

Our team focused on developing innovation methods and approaches that could be used across the organisation to co-create new solutions. Co-create? Yes, a key element in our methods was involving the customer throughout innovation journeys.